Refund policy
At Grihaa, we want you to shop with confidence.
Return Eligibility
Items must be unused, undamaged, and returned in their original packaging to be eligible for return.
Return Timeframe
Return requests must be made within [10 DAYS] of delivery.
Refund Process
Once the returned item is received and inspected, refunds will be processed within [3 – 4 business days] to the original payment method.
Exchanges
Exchanges are subject to product availability and eligibility.
Damaged or Defective Products
If you receive a damaged or defective item, please contact us within [10 DAYS] of delivery with supporting images.
Non-Returnable Items
Certain items such as hygiene products, used items, or clearance products may not be eligible for return.
Return Shipping Costs
Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.